Responsibility Is In The Eye Of The Beholder…
If you have even the smallest amount of exposure to the news, you can’t fail to have noticed the recent events surrounding the capsized Italian cruise liner Costa Concordia, and you will also probably have seen the widely reported, and virally distributed, image of the Belfast Telegraph’s front page with the wholly inappropriate ‘Win a Dream Holiday’ advertising banner sat above the headline that was relaying the tragic news…
Like me, you’re probably asking yourself – why didn’t anybody look at that page and apply a bit of common sense…? Well, in this age when technology seems to have replaced common sense entirely, I’m willing to wager that every last detail like spelling, layout and print quality were checked to the ‘nth’ degree by computer before publication … and by the time the first pair of human eyes saw what had occurred – it was already too late.
It was probably the same lack of human touch that meant one of the pay TV channels unintentionally ended up advertising their new ‘zombie’ series ‘The Walking Dead’ on (amongst other places) … the side of a funeral parlour…
Just two examples of abject buffoonery that those of us striving to earn a few pennies on the internet would do well to take note of, as the following example illustrates…
I was recently asked to cast an eye over the endeavours of one of my students who had taken my advice and outsourced the building of their website, but was a little concerned that, despite all their efforts, it was not really getting the desired results…
And, whilst the website was resplendent with all the bells and whistles you could possibly imagine … the first thing that jumped out at me and indeed anybody else who visited the site, was not the brilliance of all the technical jiggery-pokery but the incorrect spelling in the headline.
Further investigations also pulled up several more examples of what could be considered ‘schoolboy errors’ in some of the content as well, all of which could have damaged a potential customers confidence in what was being offered, and all of which could have been eradicated by a simple read-through of what their tame techie had put together for them…
These errors have now been corrected, but we will never know how many possible new readers and customers had they ‘put off’ with the one simple oversight of ‘assuming’ because they had paid somebody else to do it, that they didn’t have to check it over themselves.
So, you would do well to remember that regardless of who built or who has written it … it’s still your website, and you will stand or fall on how well it is received. You can, of course, give yourself the best chance possible if you just use two things a computer will never replace … the human eye and a bit of common sense.
Until Next Time,

Tim Lowe
Publisher, Tim’s Business Lowe Down

